Placing Orders

Q1: How can I place an order on your website?

A1: If you are interested in purchasing the product, you can fill out the enquiry form under the page, or contact our sales representative by clicking on the online service on the right side of the floating window.

Q2: Can I buy your products directly online?

A2: Yes, so you can buy some popular products in there.

Shipping

Q1: How long is your delivery time?

A1: Normally 3-5 working days after payment; Special requirement orders, delivery time is negotiable.

Q2: Where can I get a free shipping service?

A2: As many as 209 countries can enjoy free shipping!

Payment

Q1: What payment terms you accept?

A1:  We accept Paypal, T/T, Alibaba Trade Assuarce, Western Union, Wechat, Alipay, in Cash (RMB or USD)

Q2: Do you accept pay 30% in advance?

A2: Yes,we do.We can start to prepare your goods when receive 30% payment, and send them after get the rest 70% payment.

Quality Problem

Q1: If the products can’t work after receiving it,what should I do?

A1: We will replace new items for you at once and then we make the judgement for the issue.

Q2: What is the warranty?

A2: 1-3 months to replace new items for free.  1-2 years repairing free according to different products.

Q3: Do you accept OEM design?

A3: Yes,we do.We can design according to your requirement, MOQ usually 500-1000.